T.E.A.M.S. Values: Not Just Words. Action.

At Clean Advantage, our T.E.A.M.S values aren’t just words on a wall—they’re the rules we live by. They guide what we do, how we act, and the kind of service we deliver every single day. These values are what set us apart, and they’re what make us more than a company—we’re a family. We ARE Clean Advantage TEAMS. 

And we can prove it. Here are just a few real stories that show our values are what drives our work.

“T” – Trustworthy

Being honorable means doing what you say you’ll do—every time. It’s about earning the trust of your peers, supervisors, and clients.

In Action > There’s a story from a property in Washington DC where one of our teams was offered jobs from another cleaning company trying to take over the contract. But our employees said no. In fact, two of them told the competitor, “We are Clean Advantage. If Clean Advantage leaves the property, we leave.” That kind of loyalty speaks volumes. It’s trust, commitment, and pride in who we are.

“E” – Empathy

Empathy is at the heart of everything we do—whether it’s with colleagues, clients, or anyone we encounter. Empathy is the ability to understand and share the feelings of another person, or to imagine what it would be like to walk in that person’s shoes.
In Action > One employee shares an intimate story about her sister’s battle with cancer. She had worked for Clean Advantage for many years before she became ill. Even when she was no longer able to work, our CEO stayed connected. He held her hand, supported their family, and even pulled her aside—out of a company with over 500 employees—just to ask how her sister was doing. That’s not something you forget. She says, “My boss doesn’t just care about work—he cares about people. And I’m not guessing—I know it.”

“A” – Attention to Details

We don’t just do our jobs—we go above and beyond. Attention to detail matters. When we do things right the first time, our clients notice, and they remember.

In Action > At one property, we were tasked to restructure a team. One relatively new employee, who had just joined the team, consistently went the extra mile. But because she was newest to the team, we planned to move her off the property to another building. However, her work ethic, attitude, and attention to detail made such a big impact that the property manager begged us not to reassign her. She had earned their trust and respect in a short period of time—proof that our culture of excellence leaves a mark.

“M” – Make a Way to Yes

Every time a property we service has a need, we aim to be the solution. No matter how big or small the request, our mindset is: how can we help?

In Action > One example that comes to mind is a building we manage where we have seven employees on-site. One day, the laundry room flooded due to a machine malfunction. All seven employees responded immediately and worked tirelessly all day to clean up the mess. Even when the day shift ended, three staff members volunteered to stay behind to make sure “their building” was perfect. Their hard work didn’t go unnoticed—the head of the building personally thanked the team. That’s what it means to show up, step up, and say yes.

“S” – Speak Up

We believe in open communication. If something needs to be improved, or if rules aren’t being followed, we encourage our team to speak up –  whether they are staff or management. When we see something, we say something—because we all share responsibility for making things better.

In Action > In our industry, it’s not always common for the cleaning team and maintenance team to work closely together. But one of our supervisors changed that dynamic. When she walks a property, she doesn’t just look at cleaning—she spots potential maintenance issues too, from water stains to cracked tiles to the smallest hint of mold. She reports them directly to the maintenance team, who appreciate her sharp eye. In turn, if the maintenance team sees something that needs cleaning, they let her know and it’s handled right away. No complaining to chains of command and wasting precious time, just getting the job done. That’s what collaboration looks like. That’s mutual respect. That’s harmony.

What’s Next for the Clean Advantage Family

We’re proud of how far we’ve come, but we’re even more excited about what’s ahead. In the next ten years, our goal is to create 3,000 more jobs. That means more opportunities, more internal promotions, and more dreams achieved—for both current and future members of the Clean Advantage family. 

It also means creating more satisfied clients – like yourself- who deserve a vendor who has values.

Thank you for helping make Clean Advantage the most reputable, fast-growing company in our field. With the best price, top-tier service, and a family-oriented culture, we’re not just building a business—we’re building a legacy. And you are part of it.

Looking for a cleaning vendor for your property with values? Schedule an onsite visit with us or give us a call to get started on the best in commercial janitorial services in Maryland, Washington DC and Northern Virginia.